We're here to help

Frequently Asked Questions

Find answers to common questions about buying your first home in New Zealand. Can\'t find what you\'re looking for? Reach out to us.

Getting Started

4 questions

Am I eligible as a first home buyer?
You're considered a first home buyer if you: • Have never owned a home before in New Zealand or overseas • Haven't received the First Home Grant or its predecessors previously • Plan to live in the home as your primary residence • Are a New Zealand citizen or permanent resident If you've previously owned a home but your financial situation has changed significantly, you may still qualify for some programs. Contact us to discuss your specific situation.
How much deposit do I need?
The deposit you need depends on several factors: **Minimum Deposits:** • 5% - Available through First Home Loan and some banks (with LMI) • 10% - More accessible, may still require LMI • 20% - Avoids Lenders Mortgage Insurance, gets better rates **For a $600,000 home:** • 5% deposit = $30,000 • 10% deposit = $60,000 • 20% deposit = $120,000 Don't forget you may be eligible for the First Home Grant (up to $10,000) and can use your KiwiSaver savings!
What is the DTI limit and how does it affect me?
DTI (Debt-to-Income) is a ratio that compares your total debt to your gross annual income. In 2026, the limit is 6.0x your income. **Example:** If your household earns $100,000/year: • Maximum borrowing = $100,000 × 6 = $600,000 • Plus your deposit = Total purchase price **What counts as debt:** • Mortgage payments • Car loans • Personal loans • Credit card minimums • Student loans To improve your DTI: pay down existing debt, increase your income, or look at lower-priced properties.
When should I start the process?
It's never too early to start preparing! Here's a general timeline: **12+ months before:** • Start saving aggressively • Check your credit score • Pay down existing debt • Research suburbs and prices **6-12 months before:** • Get pre-approval • Engage a mortgage advisor • Attend open homes • Understand the buying process **3-6 months before:** • Serious house hunting • Building inspection knowledge • Lawyer engagement • Finalize finance **Remember:** The market changes, so staying informed is key. Use our tools to track your progress!

Financing & Mortgages

5 questions

How much can I borrow?
Your borrowing power depends on: **Income Factors:** • Gross annual income (salary, bonuses, commissions) • Partner's income • Rental income (if applicable) • Investment income **The 2026 DTI Rule:** Banks can lend up to 6.0x your gross annual income. **Example Calculation:** • Income: $80,000/year • Maximum debt: $80,000 × 6 = $480,000 • With $50,000 deposit • Maximum purchase price: ~$530,000 Use our Borrowing Power Calculator for a personalized estimate based on your specific situation.
Fixed vs floating rate - which should I choose?
Both options have pros and cons: **Fixed Rate (1-5 years):** ✅ Predictable payments ✅ Protection from rate rises ✅ Often lower initial rates ❌ Break fees if you sell/refinance early ❌ Miss out if rates drop **Floating Rate:** ✅ Flexibility to make extra payments ✅ No break fees ✅ Benefit if rates drop ❌ Payments can increase ❌ Usually higher than fixed **Popular Strategy:** Many first home buyers split their loan: • 70-80% fixed (certainty) • 20-30% floating (flexibility) Current rates (2026): 4.59% - 4.90% for 1-2 year fixed terms.
Can I use KiwiSaver for my first home?
Yes! KiwiSaver is a great way to boost your deposit: **Eligibility:** • Been in KiwiSaver for at least 3 years • First home buyer (or in same financial position) • Buying in New Zealand • Plan to live in the home **What you can withdraw:** • Your contributions • Employer contributions • Government contributions • Investment returns **What stays:** • $1,000 kick-start (if received) • $521 annual member tax credit **Example:** If you've contributed 4% of a $70,000 salary for 5 years: • Your contributions: ~$14,000 • Employer (3%): ~$10,500 • Govt contributions: ~$2,600 • **Total available: ~$27,000** Contact your KiwiSaver provider to start the withdrawal process.
What is the First Home Grant?
The First Home Grant (formerly HomeStart Grant) provides up to $10,000 towards your deposit: **Grant Amounts:** • Existing home: $1,000 per year of KiwiSaver contribution (max $5,000) • New build: $2,000 per year of KiwiSaver contribution (max $10,000) **Eligibility Requirements:** • Income under $95,000 (single) or $150,000 (couple) • Minimum 5% deposit • First home buyer • House price caps apply (varies by region) • Lived in NZ for 12+ months **Regional Price Caps (2026):** • Auckland: $875,000 (existing) / $925,000 (new) • Wellington: $750,000 / $850,000 • Christchurch: $550,000 / $700,000 • Rest of NZ: varies Apply through Kainga Ora.
What is Lenders Mortgage Insurance (LMI)?
LMI protects the lender if you default on your loan. It's typically required if your deposit is less than 20%. **When LMI applies:** • Deposit less than 20% • Some lenders allow 10% with LMI • First Home Loan allows 5% with government backing **Cost:** • Usually 1-3% of loan amount • Added to your loan (you pay interest on it) • One-time premium **Example:** • Home price: $600,000 • Deposit: $60,000 (10%) • Loan: $540,000 • LMI: ~$8,000-$16,000 **Ways to avoid LMI:** • Save 20% deposit • Use First Home Loan (government-backed) • Have a guarantor (family member) • Some professions get LMI waived (doctors, lawyers, etc.)

The Buying Process

5 questions

What is pre-approval and do I need it?
Pre-approval (conditional approval) is when a lender approves you for a loan amount before you find a property. **Benefits:** ✅ Know your exact budget ✅ Stronger negotiating position ✅ Faster settlement ✅ Confidence at auctions ✅ Sellers take you seriously **What you need:** • Proof of income (payslips, contract) • Bank statements (3-6 months) • ID • Evidence of deposit • Details of existing debts **How long it lasts:** • Usually 3-6 months • Can be extended if needed • May need updating if circumstances change **Recommendation:** Yes, get pre-approved! It makes the whole process smoother and shows you're serious.
Auction vs private treaty - what's the difference?
Understanding the different sale methods: **Auction:** • Public bidding process • Property sells to highest bidder • Usually unconditional (no cooling off) • 10% deposit on the day • Set date creates urgency **Private Treaty:** • Make an offer through agent • Can include conditions (finance, inspection) • Negotiation possible • Cooling-off period may apply • More time to consider **Tender:** • Submit sealed bid by deadline • No negotiation • Vendor chooses best offer **As a first home buyer:** • Private treaty is often less stressful • Auctions require pre-approval and confidence • Get advice from your lawyer before bidding
What inspections should I get?
Building inspections are crucial - don't skip them! **Building Inspection:** • Cost: $500-$800 • Identifies structural issues • Checks for leaks, moisture • Assesses overall condition • Essential for peace of mind **LIM Report (Land Information Memorandum):** • Cost: $300-$400 • Council records for the property • Building consents, permits • Zoning information • Natural hazard info **Additional Reports:** • Meth testing (if concerned) • Electrical inspection (older homes) • Plumbing inspection • Cross-lease check (if applicable) **When to get them:** • Before auction (unconditional) • As a condition of sale (private treaty) • Always budget for these costs
What are the hidden costs of buying?
Budget for these additional costs: **Upfront Costs:** • Legal fees: $1,500-$2,500 • Building inspection: $500-$800 • LIM report: $300-$400 • Valuation: $600-$800 (if required) • Moving costs: $500-$2,000 **Ongoing Costs:** • Rates: $2,000-$5,000/year • Insurance: $1,000-$2,000/year • Maintenance: 1-2% of home value/year • Body corporate (apartments): $3,000-$8,000/year **At Settlement:** • Registration fees • Adjustments for rates • Insurance setup **Total to Budget:** Allow $5,000-$10,000 on top of your deposit for these costs.
How long does the process take?
Timeline from start to finish: **Preparation Phase:** • Saving deposit: 2-5 years typically • Research: 3-6 months • Getting pre-approved: 1-2 weeks **Active Buying:** • House hunting: 1-6 months • Making an offer: Immediate to weeks • Conditional period: 2-4 weeks • Settlement: 4-6 weeks after going unconditional **Typical Total:** • Cash buyer: 4-8 weeks from offer • With mortgage: 6-10 weeks from offer • From starting to look: 3-9 months **Auction Timeline:** • Bid and win: Day 1 • 10% deposit: Day 1 • Settlement: 30-60 days later **Tips:** • Get pre-approved early • Have your lawyer ready • Be prepared to move quickly in hot markets

Suburbs & Locations

3 questions

Which suburbs are best for first home buyers?
Great suburbs for first home buyers vary by region and budget: **Auckland (under $800k):** • Manurewa - Good transport, affordable • Papakura - Growing area, new developments • Henderson - West Auckland hub • New Lynn - Transport links improving **Wellington (under $700k):** • Johnsonville - Good schools, transport • Karori - Family-friendly • Newtown - Vibrant community **Christchurch (under $550k):** • Many options across the city • Riccarton - Central, good amenities • Wigram - New developments **What to look for:** • Transport links • School zones • Growth potential • Amenities and shops • Community feel Use our Suburb Guides to compare median prices, growth rates, and lifestyle factors.
Should I buy an apartment or a house?
Both have advantages depending on your situation: **Apartments:** ✅ More affordable entry point ✅ Lower maintenance ✅ Often central locations ✅ Good lock-and-leave option ❌ Body corporate fees ❌ Less space ❌ Potential leasehold issues ❌ Harder to add value **Houses:** ✅ More space and privacy ✅ Land appreciates ✅ Can renovate/extend ✅ No body corporate ❌ Higher purchase price ❌ More maintenance ❌ Further from CBD (usually) **Consider:** • Your lifestyle needs • Future plans (family?) • Budget constraints • Investment potential **First Home Buyer Tip:** Apartments can be a great way to get on the ladder, then upgrade later.
What is a good growth rate for a suburb?
Understanding property growth: **Historical Averages:** • Long-term NZ average: 5-7% per year • Recent years: More volatile • Some areas: 10%+ growth • Others: Flat or declining **What drives growth:** • Infrastructure projects • New developments • School zones • Transport improvements • Employment opportunities **2026 Market:** • Auckland: 2-4% growth • Wellington: 1-3% growth • Christchurch: 3-5% growth • Regional areas: Varies **Warning Signs:** • Declining population • High crime rates • Poor transport • Few amenities **Remember:** Past performance doesn't guarantee future results. Buy for lifestyle first, investment second.

Still Have Questions?

Our team is here to help. Connect with a mortgage advisor who can answer your specific questions and guide you through the process.